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Terms of Use

Effective Date: 8.22.25

Company Name: Rapid Response Restoration Services (“Company,” “we,” “our,” or “us”)
By accessing or using this website, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local, state, and federal laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
The materials contained in this website are protected by applicable copyright and trademark law.

1. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Rapid Response Restoration Services website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer any software contained on this website;
  • Remove any copyright or proprietary notations from the materials; or
  • Transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
2. Eligibility
This site and our services are intended for use by individuals 18 years of age or older. By using this site, you represent and warrant that you meet this age requirement.
3. Disclaimer
The materials on this website are provided “as is.” Rapid Response Restoration Services makes no warranties, expressed or implied, and disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights. Further, we do not warrant or make any representations concerning the accuracy, reliability, or likely results of the use of the materials on this site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations of Liability
In no event shall Rapid Response Restoration Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data, loss of profits, or business interruption) arising out of the use or inability to use the materials on this website, even if we or an authorized representative have been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on this website may include technical, typographical, or photographic errors. Rapid Response Restoration Services does not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials on this site at any time without notice, but we do not commit to update them.
6. Links
Rapid Response Restoration Services has not reviewed all of the sites linked to its website and is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by us. Use of any linked site is at the user’s own risk.
7. Intellectual Property
All content on this website—including text, graphics, logos, images, and software—is the property of Rapid Response Restoration Services or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use may violate these laws.
8. Indemnification
You agree to indemnify, defend, and hold harmless Rapid Response Restoration Services, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, judgments, costs, or expenses (including attorneys’ fees) arising out of your use of this website or violation of these terms.
9. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.
10. Site Terms Modifications
Rapid Response Restoration Services may revise these terms at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.
11. Governing Law
Any claim relating to this website shall be governed by the laws of the State of Ohio, without regard to its conflict of law provisions, and applicable federal laws of the United States.
12. Severability
If any provision of these Terms and Conditions is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
13. Entire Agreement
These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Rapid Response Restoration Services regarding your use of this website and services.

Messaging Terms and Conditions

By opting in to receive SMS/text communications from Rapid Response Restoration Services, you agree to the following terms:

1. Information We Collect
  • Personal Information: When you sign up for our text messaging program, schedule services, or complete a form, we collect your phone number and may collect your name, email, address, and user preferences.
  • Usage Information: We may collect information related to your interactions with our messages and website, such as delivery status, browsing activity, and opt-out requests.
2. How We Use Your Information
We use the information you provide to:
  • Send appointment reminders, service updates, account alerts, and promotional offers.
  • Respond to your inquiries or customer support requests.
  • Improve and personalize our services and communications.
3. Sharing of Information
  • We do not sell, rent, or share your information with third parties for marketing purposes.
  • We may share your data with trusted service providers for essential business operations (e.g., messaging providers, payment processors, scheduling tools).
  • These providers are contractually required to protect your data.
4. Types of Messages
Subscribers may receive updates, promotional offers, service reminders, appointment confirmations, and other relevant communications related to our restoration services, including water, fire, and mold damage.
5. Message Frequency
Message frequency may vary depending on your service engagement. You can expect up to 2 messages per month unless otherwise specified.
6. Message & Data Rates
Message and data rates may apply. Charges are determined by your mobile carrier and are your responsibility.
7. Opt-Out Instructions
You may opt out at any time by replying STOP to any message. After doing so, you will receive a one-time confirmation of your opt-out request.
8. Customer Care Contact
For assistance:
9. Privacy
We respect your privacy. Your personal information will not be sold or shared with unauthorized third parties and will be used only in accordance with our Privacy Policy.