Frequently Asked Questions

Typically, standard home insurance policies do cover water damage that occurs suddenly or accidentally. This can include incidents such as burst pipes, appliance failures, overflow from toilets, sinks, or showers, leaks from weather-related roof damage, and HVAC issues like blocked condensate lines. Some policies might also cover sewage backup or water damage from floods or heavy rain. Navigating the claims process can be daunting, especially since most homeowners rarely need to file a claim. At Rapid Response Restoration Services, we offer our assistance throughout the claims process. We will work with you to review your policy, confirm the specifics of your coverage, and find the optimal resolution for your situation.

The insurance process for damage claims includes two key phases: Mitigation and Rebuild. Mitigation focuses on preventing additional damage to your property and belongings by employing advanced equipment and methods to minimize loss. This phase involves removing irreparable materials like drywall, trim, and flooring, extracting water, drying, and sanitizing the impacted areas. The initial demo of mitigation is usually completed on the first day, while professional-grade drying machines are operated for three to five days based on saturation levels.
Rebuild involves repairing and replacing materials removed during mitigation to restore the property to its condition prior to the damage. There are typically two separate estimates for each phase of the process, and sometimes even different adjustors manage these estimates. While many water damage restoration companies focus solely on mitigation, leaving you to find a separate contractor for the rebuild, Rapid Response Restoration Services will oversee your project from start to finish. We collaborate with your insurance provider to ensure you receive all the benefits your coverage offers.

Wondering if you should get a mold test? While it’s a common service, many mold testing companies might not be upfront about whether testing is necessary. In most cases, if you can see mold, the priority should be to address and remove it before it spreads further. Spending money to identify the mold type (such as stachybotrys or chaetomium) might not directly contribute to solving the issue. However, there are instances when a test is warranted. For example, if unexplained health problems like allergies, respiratory issues, or skin irritations occur in a specific area, mold could be the culprit, and testing could confirm this. Additionally, following mold remediation, testing can verify the success of the mold removal. At Rapid Response Response Restoration Services, we provide mold testing with a unique benefit. Should the test show that remediation is needed and you choose us for the job, we will credit your remediation charges with the cost of the mold test, effectively offering the test at no extra cost to you.

Mold can start to grow within 24 to 48 hours after water damage if conditions are suitable, as stated by the Environmental Protection Agency (EPA). Growth speed varies based on the type of materials affected, moisture levels, and temperature. Indoors, mold thrives on softer materials found in dark, warm (70 degrees or higher), and humid areas. Over time, mold spores can extensively contaminate your home, posing significant health risks. Within 24 hours of colonization, these spores can become visibly noticeable 18 to 21 days after the initial flood, assuming no measures are taken to dry and repair the impacted surfaces.

Hard surfaces may be washed and disinfected. However, items that cannot be disinfected should be discarded. Porous materials like drywall, ceiling tiles, insulation, carpet, particleboard, paneling, etc., that have been directly impacted should be removed during the emergency service visit.

The cost of fire damage restoration can vary significantly based on the extent of the damage and the size of the property. On average, homeowners can expect to pay anywhere from $2,500 to $7,500 for fire damage restoration. However, for severe cases involving extensive structural repairs or smoke damage restoration throughout the property, the costs can exceed $50,000. Factors such as the type of materials damaged, the need for water damage cleanup (if water was used to extinguish the fire), and specialized cleaning for smoke damage restoration or soot residues also influence the final price. It’s crucial to obtain a detailed assessment from a fire damage restoration professional like Rapid Response Restoration Services to get an accurate estimate tailored to your specific situation. In many cases, standard homeowner’s insurance policies cover the cost of fire damage cleaning and fire damage restoration. However, it’s important to note that insurance policies may have certain limitations or exclusions. Rapid Response Restoration Services is here to help you get all that you are entitled to!

Fire damage restoration is the process of repairing and restoring a property that has been affected by fire, smoke, and soot. This process involves cleaning up debris, addressing structural damage, and eliminating smoke odors, with the ultimate goal of returning the property to its pre-damage condition. Fire damage restoration often requires professional expertise to mitigate risks, reduce costs, and ensure safety.

Yes, it is possible to remove smoke odors after a fire, but it requires professional-grade cleaning methods and equipment — which we stay up-to-date on at Rapid Response Restoration. We use specialized cleaning agents to penetrate porous surfaces, such as walls, furniture, and fabrics, to eliminate lingering odors. HEPA air scrubbers, ozone treatments, and thermal fogging are common techniques employed to neutralize smoke particles in the air and inside materials.

The timeline for fire damage restoration can vary significantly depending on the extent of the damage and how soon you give us a call! Minor fire damage restoration work might take a few days to a couple of weeks. More extensive repairs involving structural rebuilding could take several months. The complexity of the property, the availability of materials, and the coordination between you and our team can also affect the completion time. At Rapid Response Restoration Services, our professional fire damage restoration team can provide an estimate based on the specific circumstances of the fire damage.

The timeline for fire damage restoration can vary significantly depending on the extent of the damage and how soon you give us a call! Minor fire damage restoration work might take a few days to a couple of weeks. More extensive repairs involving structural rebuilding could take several months. The complexity of the property, the availability of materials, and the coordination between you and our team can also affect the completion time. At Rapid Response Restoration Services, our professional fire damage restoration team can provide an estimate based on the specific circumstances of the fire damage.

The cost of mold remediation in Ohio typically ranges between $500 and $6,000, depending on the severity and extent of the mold damage. Smaller areas of mold growth, such as patches on walls or ceilings, generally fall on the lower end of the spectrum, while larger infestations that require structural repairs can be more expensive. Factors influencing the cost include the size of the affected area, the type of mold, and the specific mold remediation process necessary. Homeowners and business owners can also incur additional costs for mold inspections, mold testing, or preventive measures to ensure the mold does not return. It’s advisable to consult with a certified mold remediation professional like Rapid Response Restoration Services to receive an accurate estimate tailored to the specific situation.

Mold is nothing to mess with! Identifying the need for professional mold removal or mold remediation services begins with recognizing the signs of a mold problem in your home. Common indicators include a persistent musty odor, visible mold growth on walls, ceilings, or other surfaces, and unexplained health issues such as allergies or respiratory problems. Additionally, if you’ve recently experienced water damage or have noticed excess moisture in areas like basements or bathrooms — these areas could be breeding grounds for mold. While some minor mold issues can be handled with proper cleaning, larger infestations or mold located in hard-to-reach areas often require the expertise of professionals to ensure thorough and safe removal.

Absolutely! Mold damage can significantly affect the health of both your family and pets. Exposure to mold spores can lead to respiratory issues, allergies, and other health problems — especially for individuals with preexisting conditions like asthma or weakened immune systems. Pets can also experience similar symptoms, such as sneezing, coughing, or skin irritation. Prolonged exposure to mold can exacerbate these issues, making it essential to address mold growth promptly with mold remediation to ensure a clean and safe living environment.

Mold remediation typically involves several key steps to ensure the safe and effective removal of mold from a property. At Rapid Response Restoration Services, our process begins with a mold inspection and mold assessment to identify the extent of the mold damage. Once identified, we put containment measures in place to prevent the mold spores from spreading to unaffected areas. Next, the mold is carefully removed, often using HEPA vacuums and air filtration systems to capture airborne spores. Any materials that are irreversibly damaged, such as drywall or carpeting, may need to be removed and replaced. The final step often involves cleaning and sanitizing the area with specialized treatments to prevent future growth.
In general, the duration of mold remediation depends on the severity of the mold infestation and the size of the affected area. Small-scale mold problems can often be resolved within 1–3 days, while more extensive mold infestations in larger spaces may take a week or longer to address thoroughly. Each situation is unique. However, our professional mold remediation experts ensure a safe and effective process tailored to the specific conditions.

Yes, Ohio is home to numerous licensed and certified mold remediation companies. At Rapid Response Restoration Services, we stand ahead of the competition. We specialize in safely removing mold, addressing moisture issues, and restoring affected areas to ensure a healthy living environment. Our certified professional mold remediation experts hold credentials from recognized organizations, such as the IICRC (Institute of Inspection, Cleaning and Restoration Certification). We adhere to industry standards to deliver reliable mold remediation services. When choosing a mold remediation company in Ohio, it’s essential to verify their certifications and reviews to ensure quality and compliance with state regulations.

Most professionals recommend having carpets and upholstery cleaned every 12 to 18 months, depending on factors such as usage, presence of pets, and allergy concerns. If you’ve had fire damage, smoke damage, water damage or mold, of course — you need to call us right away!

Our carpet cleaning and upholstery cleaning methods can include steam cleaning (hot water extraction), dry cleaning, and shampooing, depending on the fabric type and level of soiling. We stay up-to-date on all the latest carpet cleaning and upholstery cleaning methods and technology.

Many services (such as our team at Rapid Response Restoration Services) use eco-friendly and non-toxic cleaning solutions that are safe for homes with children and pets. If you’re doing it yourself or calling someone else — it’s always best to confirm with the provider.

Our professional carpet cleaning and upholstery cleaning services at Rapid Response Restoration are equipped to handle tough stains and lingering odors. Nevertheless, results can depend on the nature of the issue and how long it has been present.

Yes, Ohio is home to numerous licensed and certified mold remediation companies. At Rapid Response Restoration Services, we stand ahead of the competition. We specialize in safely removing mold, addressing moisture issues, and restoring affected areas to ensure a healthy living environment. Our certified professional mold remediation experts hold credentials from recognized organizations, such as the IICRC (Institute of Inspection, Cleaning and Restoration Certification). We adhere to industry standards to deliver reliable mold remediation services. When choosing a mold remediation company in Ohio, it’s essential to verify their certifications and reviews to ensure quality and compliance with state regulations.