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Privacy Policy

Effective Date: 4/16/2025

At Rapid Response Restoration Services (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request our services, or communicate with us.

By using our website ([justcallrapid.com]) or engaging with our services, you agree to the practices outlined in this policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Physical address

  • Service location and property details

  • Any additional information you voluntarily provide (e.g., during a service request or form submission)

b. Technical Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Referring website or source

  • Device and operating system information


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide restoration services

  • Schedule appointments and dispatch technicians

  • Communicate updates or service confirmations

  • Improve our website and customer experience

  • Conduct marketing and promotional efforts (with your consent where required)

  • Comply with legal obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Our employees, technicians, and trusted service partners who need it to perform services on your behalf

  • Third-party service providers for web hosting, analytics, email delivery, or payment processing

  • Government agencies or law enforcement if required by law or to protect our legal rights

All third-party providers are obligated to keep your information secure and use it only for the purposes we specify.


4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve site functionality

  • Analyze traffic and user behavior

  • Personalize your experience

  • Provide targeted advertising (if applicable)

You can adjust your browser settings to manage or block cookies. However, some features of our website may not function properly without them.


5. Data Security

We take appropriate physical, technical, and administrative measures to safeguard your information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet is 100% secure. We encourage you to take precautions as well.


6. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request corrections or updates to your data

  • Opt out of marketing communications at any time

  • Request deletion of your personal information (subject to legal limitations)

To exercise any of these rights, contact us at [Insert Email Address].


7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before sharing any information.


8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.


9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, laws, or our services. Any updates will be posted on this page with the effective date. Your continued use of our site and services after changes are posted indicates your acceptance of the revised policy.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.